Unifonic has been recognized as a Major Contender in the Everest Group CPaas PEAK Matrix® 2025
Channels
SMS
Reach offline customers instantly with SMS alerts.
Voice
Automate voice interactions seamlessly
WhatsApp
Engage on the world's most-used messaging app.
Push Notifications
Power engagement with mobile-app users.
Webchat
Talk to visitors directly on your website & App
Messenger
Turn facebook DMs into seamless customer conversations.
Instagram
Manage Instagram inquiries in real time and at scale.
Applications
Audience
Get a 360 view of customers to personalize interactions
Authenticate & Verify
Secure logins with 2FA and OTPs.
Campaigns
Launch and track multichannel campaigns.
AI Chatbot
Automate chats with AI-powered bots.
Flow Studio
Build automated customer journeys visually.
Integrations
Connect Unifonic to your tech stack with ease
Department
Conversational Marketing
Drive engagement, conversions and ROI.
IT & Operations
Automate alerts and system notifications.
Conversational Care
Elevate satisfaction with every interaction.
Industry
Retail & E-Commerce
Keep customers engaged throughout their buyer journey
Government
Streamline digital experiences for citizens.
Transport & Logistics
Provide greater transparency across the customer journey.
Healthcare
Boost patient autonomy, engagement & satisfaction
Banking & Payments
Deliver secure, compliant messaging.
Resource Center
Learn more about our platform and tools.
Blog
Insights, trends, and tips from our experts.
Success Stories
See how clients achieve results with Unifonic.
Documentation
Technical guides and API references.
Use Case Library
Discover real-world applications.
About Us
Learn who we are and what drives us.
News
Stay updated on our latest announcements.
Careers
Join our growing team.
Security & Compliance
How we protect your data.
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19 September 2023
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